Brochure · 4 pages

Everything your hospital runs on, in one place

MediCare HIS is a complete hospital information system built for African private, mission and teaching hospitals. Reception to discharge, lab to claims, ward to pharmacy, all on one platform. Run it in the cloud, on-premise, or on a server in your own IT room. Our security and compliance posture is published, so your IT team can check it in ten minutes. Save this page as a PDF (⌘P / Ctrl+P) for your procurement committee.

Document version: 2026-05-14 · Latest version always at medicarehis.com/brochure

Page 1 · The product

One platform — 50+ clinical, operational & HR modules

Reception. Outpatient. Consulting. Ward. Emergency. Lab. Radiology. Pharmacy. Blood Bank. Theatre. Antenatal. Postnatal. Labour. Vaccinations. Dental. Eye. ENT. Mental Health. Physiotherapy. Occupational Therapy. Speech & Language. Dermatology. Diabetic Clinic. TB & Chest. Dietetics. Care Plans. Discharge Summary. Referrals. Cashier. Mobile-Money Billing. Insurance Claims. Inventory. Consumables. Finance. Reports. Audit. Plus the workforce stack: staff PWA, biometric clock-in, shift schedules, performance reviews, document vault, CME tracker, onboarding checklists, org chart, applicant tracking, salary advances, benefits enrolment, disciplinary workflow.

Clinical core

Patient registration, OPD, consulting with ICD-10/11, ward management with bed map and IO charts, emergency department triage and NEWS2, theatre scheduling with the WHO surgical safety checklist, structured clinical notes.

Diagnostics

Lab order entry, instrument result import (HMAC-signed), structured radiology reports, DICOM image attachment, blood bank traceability with cross-match and transfusion sign-off, point-of-care lab integration.

Pharmacy

Prescription, dispensing, batch tracking, controlled-substance two-person sign-off, expiry management, automatic reorder thresholds, formulary management with drug-interaction checking.

Billing & claims

Cash, mobile money and insurance billing. NHIS, Glico, Acacia, Allianz claim builders. Aged-debtor reports by patient, payer or department. Rejection workflow with one-click resubmit.

Specialty clinics

Eye, ENT, dental, mental health, antenatal, diabetic, dermatology, TB & chest, dietetics, physiotherapy, occupational therapy, speech & language. Each clinic is fully workflow-shaped — not just generic appointment slots.

Integrations

WhatsApp & SMS notifications. Transactional email outbox. Public REST API + webhooks for partner systems. HL7 / FHIR ingest (on request). Lab analyser and imaging-modality interfaces. Automatic DHIMS2 monthly submission.

Workforce & HR

Installable staff PWA at <tenant>-staff.medicarehis.com — one-tap clock-in, shift schedule, leave, payslips, performance reviews, document vault, CME, salary advances. Card-tap (RFID) clock-in with HMAC-hashed UIDs. Applicant tracking with public job board. Per-role CME targets (GMDC 25 / N&MC 15 / PSGH 20). Onboarding checklists per role. Org chart with cycle detection. Disciplinary workflow with appeal / hearing / outcome state machine.

Page 2 · Why us

Built for hospitals where compliance, cash-flow and clinical safety all matter

Published security posture

The entire security and compliance evidence pack is public — Trust page, ISO 27001:2022 gap analysis, NHS Data Security & Protection Toolkit mapping (9 of 10 standards met today), clinical safety policy with a named Clinical Safety Officer function, RFC 9116 responsible-disclosure contact. Your IT and compliance teams verify the claims in under ten minutes. No NDA required.

Automatic DHIMS2 reporting

Ghana facilities are required to submit monthly aggregate counts to the Ministry of Health's DHIS2 instance. We aggregate OPD, admissions, lab, immunisations and maternity outcomes from your operational records and submit them via the official DHIS2 Web API. Every submission is written to a tamper-evident audit chain with 7-year immutable off-host storage — regulator-grade evidence.

It moves your cash, not just your records

NHIS claim cycles at typical private hospitals run 60–90 days from submission to receipt. Our customers see that drop to roughly 14 days, because we validate at submission rather than after rejection. For a hospital running ₵500K–₵2M monthly revenue, that's a 10–15% improvement in working capital, and it comes straight from making the switch.

It keeps working when the power doesn't

We built this for how Ghana actually runs. The offline outbox queues clinical data when mains power drops and syncs when connectivity returns. Hourly automated backups with 30-day local retention, plus client-side AES-256-GCM encrypted off-host backups in a separate cloud provider. RPO under 1 hour. RTO under 1 hour per the disaster recovery runbook.

Mobile money and WhatsApp, built in

These are part of the platform, not add-ons. Patients pay by mobile money. Appointment reminders go out over the WhatsApp Business API, with SMS fallback. Clinical staff get push notifications. Administrators get a daily KPI snapshot on WhatsApp. The tools African clinicians reach for every day are right here, not an afterthought.

Three deployment options

Cloud-hosted (default; managed multi-tenant). On-premise (your data centre; we install and maintain). Per-hospital server (one Linux server in your IT room; one tenant; air-gapped from the public internet if required). The right model depends on your data-residency, IT-team capability and procurement constraints — we don't force a choice.

Page 3 · Pricing

Pricing you can read before you call us

It's all on the website. Full detail at medicarehis.com/pricing. Here's the summary:

Starter
Contact us

Clinics with 1-4 clinicians, up to 20 beds. 90-day free trial; credit / debit card required to activate; no charge until day 91. Annual prepayment discount available.

Enterprise / Group
Custom

Multi-site groups, teaching hospitals, ministries, networks of 250+ beds. Volume discount above 250 beds. 3-year contracts: additional discount + price-lock.

Add-ons priced separately: custom integrations (one-time, per partner system); premium support uplift (24×7, <1h response); on-premise / per-hospital server install (one-time setup + annual maintenance). Invoiced in USD or local currency (GHS, NGN, KES, UGX, TZS, RWF, XOF) at month-of-billing FX. Payment by bank transfer, card, or mobile money. Talk to us for a written quote within 48 hours of the intro call.

Page 4 · How to start

From first call to first patient — typical 4–8 weeks

  1. Week 0 — Discovery call (30 minutes). Bed count, payer mix, departments, current system, procurement timeline. Honest assessment of fit.
  2. Week 0-1 — Written quote (48 hours). Itemised by deployment, support tier, add-ons. Plus contract template.
  3. Week 1-2 — Trial activation. Tenant provisioned at yourhospital.medicarehis.com; admin team trained; sample workflows demonstrated.
  4. Week 2-4 — Configuration. Ward catalog, ED zones, formulary, payer setup, staff accounts and roles. Data migration scoped.
  5. Week 3-5 — Migration. Patient records, lab catalogue, drug catalogue, historical claims (if requested). Validation against your existing records.
  6. Week 4-6 — Staff training. Department-by-department; admin train-the-trainer model; recorded sessions for new hires.
  7. Week 6 — Go-live. Cutover day; founder + implementation engineer on-site (cloud / on-prem) or remote (per-hospital server install). Hypercare for the first two weeks.
  8. Week 8+ — Stabilisation. Daily standups during hypercare, weekly business review during stabilisation, monthly review thereafter.

Full onboarding methodology →

Want to talk it through?

Start with a 30-minute call with the founder. We'll go through how MediCare HIS fits your hospital, answer your committee's questions, and tell you honestly whether we're the right fit at this stage. You'll have a written quote within 48 hours of the call.

Companion documents for procurement teams: Security whitepaper · Deployment architecture · Compliance roadmap · SLA · Support model · Onboarding methodology · All seven in one place