Three plans, and each one includes everything in the plan before it. What you pay tracks your bed count, your claim volume, and how much help you want getting set up — and we put it in writing, itemised, within 48 hours of a first call. Cloud, on-premise, or a server in your own building.
Self-serve signup. Every module unlocked for 24 hours. Reply to the welcome email with a one-line answer about your hospital and the founder extends qualifying trials to a full 90 days the same working day. Unextended trials are automatically deleted at the 24-hour mark — no half-active tenants squatting your subdomain.
Per hospital, 1–50 beds, single site. Pricing shaped to bed count, claim volume, and onboarding scope. Monthly or annual billing — annual prepayment includes a discount. Local-currency invoicing across GHS, NGN, KES, UGX, TZS, RWF and XOF. Larger hospitals or multi-site groups: see Group / Network →
yourhospital.medicarehis.com)<tenant>-staff.medicarehis.comMulti-site networks and private hospital groups. A base licence covers the first 50 beds per site, per-bed monthly fee above that. Annual prepayment includes 2 months free. Multi-site networks of 250+ beds and full regional networks are bespoke. Three-year contracts: additional discount + price-lock.
Every plan includes hosting, security updates, automated backups and HIPAA-grade audit logging. Pricing is custom per deployment. Compare cloud vs on-premise vs per-hospital server →
Add-ons attach to the Hospital or Group plan. Each appears as a line item in your written quote so your finance team sees every recurring cost up front.
Patient appointment reminders, follow-up nudges, payslip-available notifications. Local SMS aggregator integrations across the supported regions; WhatsApp Business API on request. Priced per send-volume tier.
In-browser DICOM viewer attached to radiology orders so doctors don't need a separate PACS workstation. Modality worklist integration on request. Priced per hospital.
One Linux server in your IT room, full HIS running locally with cloud sync. For hospitals with strict data-residency or air-gap requirements. One-time setup + annual maintenance.
Plug into an analyser, modality, payer or government reporting system not already on our list. Scoped on a 30-minute call; itemised in your written quote.
The founding team comes to your hospital for 2 days, configures wards / ED zones / drug catalog with your staff in the room, trains every department in person. Recommended for go-live week.
JCI / ISO 9001 / NABH prep: pre-filled policy library, ack-coverage reports per policy, tamper-evident audit-chain export packaged for the auditor. Direct support during your survey week.
The same reason Epic, Cerner, Workday, Salesforce Health Cloud and every other enterprise hospital platform doesn't: hospital pricing depends on bed count, claim volume, deployment choice (cloud vs on-premise vs per-hospital server), and which add-ons you actually use. A number on a marketing page is misleading either way — too low and your finance team is annoyed when the real quote lands, too high and we lose hospitals we could comfortably serve. We send a written, itemised quote within 48 hours of an intro call so your finance team sees every recurring cost up front.
For the Group / Network tier, a base licence covers the first 50 active beds per site and each additional bed adds a per-bed monthly fee. We count beds you actually configure in the system (Admin → Wards → bed list); empty wards don't count. We re-bill on the 1st of each month using the bed count at month-end. Talk to us for the current rate.
Bed count is the main driver. Other variables: add-ons (SMS / DICOM / per-hospital server), on-site training trips, custom partner integrations, premium 24×7 support uplift, and on-premise installs. We send a written, itemised quote within 48 hours of an intro call so there are no surprises.
Yes. We invoice in GHS, NGN, KES, UGX, TZS, RWF and XOF, converted at month-of-billing FX. Payment by bank transfer or mobile money. The written quote shows both USD and local-currency lines so your finance team has both views.
Yes. Hospital tier annual prepayment saves approximately 16% versus monthly billing. Group tier annual prepayment includes 2 months free. Three-year contracts on the Group tier get an additional discount plus a price-lock (we cannot raise the rate during your committed term).
Self-serve signup gives you 24 hours to evaluate. To extend to the full 90-day trial, reply to the welcome email with three one-line answers (hospital name + city, bed count or visit volume, the problem you're solving) — the founder reviews within one working day and extends qualifying trials immediately. Unextended trials are automatically deleted at the 24-hour mark — no half-active tenants squatting your subdomain or holding stale credentials. If you want to continue evaluating after that, contact us directly and we'll spin you up a fresh one.
Either you convert to a paid plan and your data carries over untouched, or the trial is archived for 30 days then deleted. We never hold your data hostage — full export is one click.
No. Every paid plan is unlimited users. We don't want pricing to make you cut nurses out of the system.
For cloud: no, any modern browser. For per-hospital server install: yes, a single Linux server (we publish a spec — see our deployment architecture document for hardware tiers and ask your local supplier for current pricing). Workstations are unchanged.
Yes. Cloud → on-premise migrations and the reverse are both supported. We charge a flat migration fee, not a percentage of your contract.
Enter the subdomain your IT team gave you. We'll redirect you to your hospital's secure login.