Cookies Policy
This page explains what cookies and similar local-storage technologies we use on the MediCare HIS marketing site (medicarehis.com) and inside the MediCare HIS Service (your hospital tenant), and how you can control them.
On this page
1. What is a cookie?
A cookie is a small text file stored on your device by your browser when you visit a website. Cookies allow websites to remember things like whether you're signed in, what language you prefer, or whether you've already dismissed a banner. Similar technologies (like localStorage and sessionStorage) work in much the same way and are covered by this policy.
2. What we use
We deliberately keep our cookie use minimal. We do not use advertising cookies and we do not embed third-party social-media trackers.
2.1 Marketing site (medicarehis.com)
- Cookie banner preference — a single
localStorageentry (mhis_cookie_ok_v1) that records that you've dismissed the cookie banner. No personal data, no identifier. Lifetime: until you clear your browser storage.
2.2 The MediCare HIS Service (your hospital tenant)
If you sign in to your hospital's portal (e.g. yourhospital.medicarehis.com), the following are set:
medicare.sid— a session cookie that keeps you signed in for up to 8 hours, scoped to your hospital's subdomain.HttpOnly,Secure,SameSite=Lax. Strictly necessary for the Service to function.- Local UI preferences —
localStorageentries that remember your zoom level, sidebar pin state and dashboard tile order. No personal data is sent to us by these. - Offline outbox — when the network is interrupted, we may use
localStorageorIndexedDBto queue your unsent changes so they sync when connection returns. This is purely a reliability feature and contains only data you have already chosen to enter.
3. Third-party trackers
We do not load Google Analytics, Facebook Pixel, advertising networks or any other cross-site tracker on the marketing site or in the Service. We do not need your "consent to be tracked" because we don't track you.
Our hosting providers (Fly.io, Cloudflare) may write short-lived edge or CDN cookies for routing and security (for example to keep you on the same server during a request, or to challenge suspected bots). These are necessary for the site to load reliably and securely. They do not identify you across other sites.
4. How to control cookies
- You can clear or block cookies and local storage from your browser settings at any time. Doing so will sign you out of the Service.
- Major browsers offer a "Clear browsing data" or "Clear site data" option that removes our cookies and local storage entries.
- Disabling the strictly-necessary
medicare.sidsession cookie will prevent you from signing in.
5. Changes to this policy
If we add, remove or change a cookie, we'll update this page and bump the "Last updated" date. For material changes that affect hospital customers, we'll also notify them through the Service or by email.
6. Contact us
Questions about this policy? Email [email protected].