There are no upgrades to buy, no add-on packages, no module you discover you're missing halfway through onboarding. Every hospital gets every department: registration through discharge, cash through claims, theatre, the antenatal clinic, and the whole workforce stack: staff PWA, biometric clock-in, performance reviews, document vault, CME, onboarding, ATS, and payroll with benefits and advances.
Patient registration, hospital cards, NHIS lookup, photo capture, next-of-kin.
Live outpatient queue, hero KPIs, wait-time thresholds, clinic load and escalations — real-time, with a wall-display mode.
Real-time board of which doctor is in which room, patient routing with per-room queues, congestion flags, optional auto-distribute, room analytics.
Doctor's structured notes, ICD-10/11, prescription pad, lab/imaging orders.
Triage zones, NEWS2 scoring, fast-track, resus pathways, time-to-doctor metrics.
Bed maps, drug rounds, IO charts, nursing notes, shift handover, discharge.
Cross-ward census, staffing, escalation queue, quality metrics.
Order sets, vacutainer guidance, result entry, abnormal flags, validation.
Modality worklists, structured reports, image attachments, sign-off.
Dispensing, batch tracking, dose checks, refunds, controlled drugs.
Donor register, cross-match log, unit traceability, expiry control.
Schedule, surgical safety checklist, anaesthesia chart, op note, recovery.
Surgeons' lists, procedure catalog, follow-up, complication tracking.
Cash, mobile money, card, insurance. Per-line ledger, refunds.
Department P&L, expenses, monthly close, accounting exports.
38 reports across executive, patient, billing, pharmacy and appointments. Searchable, role-gated, tenant-scoped, export to CSV / Excel / PDF.
Monthly runs, SSNIT/PAYE, benefits + advances composed into each payslip, printable slips.
Reorder thresholds, expiry alerts, supplier ledgers, transfers.
Hospital-wide stock, GRN, issue notes, audit-ready movement log.
Users, roles, audit, integrations, license, branding, ward catalog.
A full HR suite that sits behind the same tenant boundary as your clinical data, so you don't need a second vendor or another login to manage your staff.
Installable mobile app at <tenant>-staff.medicarehis.com. Clock-in, shifts, leave, payslips, reviews, documents, on the staff phone.
RFID badge tap on the ward kiosk, or session clock-in from the phone. HMAC-hashed UIDs, no plaintext on disk.
Live "who's on shift", supervisor override (≥10-char reason, self-override blocked), per-staff hours rollup.
Monthly rota per ward / discipline / subunit. Day, afternoon, night shifts. Auto-feeds the staff PWA's "next shift" tile.
Annual, sick, maternity, paternity, bereavement, study, unpaid. Line-manager + HR approval workflow.
Matron and unit in-charges appraise staff straight from the roster. Every appraisal files to the staff member's HR record automatically. State-machine draft → submitted → acknowledged → finalised, per-competency ratings, right-to-respond contract, HR revision-request branch.
Contracts, licenses, ID copies, training certificates. Magic-byte sniff on upload, 60-day "expiring soon" surface, contract auto-archive on supersede.
Continuing-ed credits per role. GMDC 25 (doctors), N&MC 15 (nurses), PSGH 20 (pharmacists). Verified vs pending split; self-verify blocked.
Per-role new-hire checklists. Universal steps (contract, fire safety, IPC, ID card, RFID enrolment) plus role-specific clinical orientation. Auto-finalises on required-step completion.
Manager / direct-report tree with cycle detection. Each staff sees their slice in the PWA: manager, peers, reports.
Public job board, public apply endpoint, structured pipeline (applied → screened → interview → offer → hired). Atomic panel feedback.
Staff request from the PWA. HR approves with 50%-of-basic cap. Approved advances auto-deduct on the next payroll run.
Health insurance, pension, transport, housing, meal, phone, professional development. Frequency-normalised cost, composed into each payslip.
Verbal → written → final warning → suspension → termination. Subject appeal (14-day window), hearing scheduling, panel guards, outcome record.
Permanent, fixed-term, locum, probation, consultant, intern. Renewal alerts; expiring-soon dashboard tile.
An optional patient-facing app at <tenant>.medicarehis.com/patient: installable, works on a low-end Android, and switched on per hospital. Every patient request flows into the same staff queues and the same safety checks as the front desk; nothing reaches a clinician un-triaged.
Front desk issues a one-time code; the patient sets a PIN and can then sign in with their fingerprint or face. One account, one hospital, their record only.
Patients pick a clinic and a published slot; reception confirms, proposes another time, or declines with a reason. Arrival, queue position and no-show flow through the normal desk.
Patients re-request their regular medicines; the doctor approves with allergy, interaction and duplicate checks re-run live, and pharmacy dispenses for collection. Controlled drugs are never repeat-requestable.
From a tenant-curated panel list (with prep instructions), the patient requests a test and an optional phlebotomy slot. The lab triages, draws, and the order joins the normal worklist.
Released results with reference ranges, per-tenant release policy (abnormal and critical never auto-release), read-receipts, and PHI-safe alerts: no medication or test names in the push.
Notification channels and quiet hours, a waiting list for an earlier slot, and a language toggle. All per-patient, all auditable.
EPI schedules, child-health record, follow-up reminders.
Inbound and outbound, with letters and a paper trail.
Multi-clinic booking at the desk, SMS / WhatsApp reminders, no-show tracking. Patient self-booking lives in the Patient portal group above.
Pre-op assessment, intra-op chart, post-op orders.
Per-procedure consumables, intra-op recording, billing pulled from use.
Personal lists, outcomes, complication audit, theatre time.
Visual acuity, refraction, slit-lamp findings, IOP.
Audiometry, nasal endoscopy, hearing tests.
Assessment, therapy plan, progress notes.
Goals, programmes, attendance, outcomes.
Tooth chart, treatments, recall reminders.
Risk assessment, mood scales, therapy notes, MHA paperwork.
Booking visit, schedule, growth charts, risk flags.
HbA1c trends, diet plan, injection technique audit.
Lesion mapping, photographs, treatment plan.
Notification, DOT register, sputum follow-up.
Anthropometrics, meal plans, follow-up.
Functional assessment, goals, equipment loans.
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